Thank you for your patience. Europe, Middle East, Africa. Select the desired files and choose ‘Download files’ to start a batch download. It matches the product: Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

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Warranty removed from product: Javascript is disabled in this browser. Europe, Middle East, Africa. The software included with the PhotoSmart has the option to run a self-cleaning, or you may instead need to manually clean the print heads.

Please return to the product information page and verify the numbers provided or try again later. Push down the plastic locks holding each cartridge in place.

This product cannot be identified by Serial Number alone. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Press the power button to turn the printer back on.


Please use the product number and serial numbers of the new product to validate warranty status. Already have an HP 31180 Choose ‘Refresh’ to update the list.

The Virtual Agent 31180 currently unavailable. Check the test page to see if the text and images are smeared, blurred or faded. This product was designated to be returned to HP.

Please wait while we process your request. Let HP identify any out-of-date or missing drivers and software. Operating System – Windows 7, Windows 8, Windows 8. This page requires Javascript. Choose a different product.

How to Clean the Print Head of an HP PhotoSmart C3100

Click the button labeled “Printer Toolbox,” and navigate to the “Services” tab. Solution and Diagnostic Data Collection.

The serial number provided does not match the previously selected product. This could take up to 3 minutes, depending on your computer and connection speed.

This product was sold by a third party.

Product sold by third party: Any warranty support needed would be completed by the third party that sold the product. This tool applies 380 Microsoft Windows PC’s only. Product sold without warranty: This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


HP Photosmart C All-in-One Printer | HP® Customer Support

We were unable to find any drivers for your product. Unable to determine warranty status.

See your browser’s documentation for specific instructions. Select from the products you own.

I don’t see my operating system. Warranty withdrawn refurbished product: Wipe off the gold peint contacts on the bottom side of the black ink cartridge with the cloth.